EMAIL MARKETING

EMAILS BUILT TO EARN THE OPEN AND THE NEXT CLICK.

I build email campaigns across golf, hospitality, restaurants and events by connecting audience insight, copy, creative and performance data to one clear next action.

FEATURED CAMPAIGN

The James

🍗 Chef Steve's Chicken Bucket is here!

CAMPAIGN PERFORMANCE

43.75%

OPEN RATE

2.5%

CLICK RATE

4,046

OPENS

101

CLICKS

Performance data shown here corresponds to the featured campaign preview.

Featured Email Marketing Case Studies

STRATEGY, CREATIVE, SEGMENTATION AND REPORTING, SHOWN IN THE WORK.

Four campaigns across golf and hospitality show how each send connects a clear audience reason with responsive creative and measurable behavior.

01

THE MULLIGAN

Mistwood Golf Club

ONE EVENT HOOK. A MUCH BIGGER REASON TO STAY CONNECTED.

The Mulligan gave golfers an immediate reason to open: a tournament where every shot gets a second chance. From there, the email expanded the relationship with Mistwood through golf instruction, junior programming, original media and community events.

Campaign Performance

23,058

RECEIVERS

100.00%

SUCCESSFULLY SENT

26.27%

OPEN RATE

3.18%

CLICK RATE

0.00%

BOUNCE RATE

0.08%

UNSUBSCRIBE RATE

SUBJECT

⛳ REGISTER TODAY: The Mulligan

PREVIEW

đź“… Saturday, October 17, 2026, 11:00 am

CAMPAIGN

Mistwood Golf Club

AUDIENCE

23,058 receivers

Email Creative

THE EMAIL

EVENT PROMOTION + OWNED CONTENT

The campaign balanced event promotion, owned content, program awareness, and community connection into one cohesive send.

THE STRATEGY

LEAD WITH THE EVENT. KEEP GIVING PEOPLE REASONS TO CARE.

THE HOOK

"The Mulligan" creates an immediate golf-specific promise: one player, two balls and another chance at every shot.

THE CONNECTION

After the lead event, the email continues with Mistwood content including the Party of Fore podcast, junior golf programming and the McWethy Cup.

THE NEXT STEP

Clear blue CTAs repeatedly move readers from interest toward registration, program information, media and event pages.

Audience and Segment Reporting

THE SAME SEND DIDN'T BEHAVE THE SAME WAY FOR EVERY AUDIENCE.

Segment reporting helped show how different Mistwood audiences interacted with the same campaign, creating useful context for future targeting and content decisions. (Note: list counts may overlap and do not sum to total unique receivers.)

WEBSITE FORM - GOLF DOME

SENDS185
OPEN RATE25%
CLICK RATE14%
BOUNCE0%
UNSUBSCRIBE0%

WEBSITE FORM

SENDS316
OPEN RATE15%
CLICK RATE8%
BOUNCE0%
UNSUBSCRIBE0%

USCHEDULE & ACTIVE USERS

SENDS21,105
OPEN RATE26%
CLICK RATE19%
BOUNCE0%
UNSUBSCRIBE0%

TYPE - FITTING - MPC

SENDS3,013
OPEN RATE28%
CLICK RATE24%
BOUNCE0%
UNSUBSCRIBE0%

GROUP - MEMBERS

SENDS706
OPEN RATE33%
CLICK RATE31%
BOUNCE0%
UNSUBSCRIBE0%

DELIVERY + DEVICE CONTEXT & ORIGINAL REPORTING

Platform reporting gave additional context around where subscribers were opening Mistwood emails, helping support responsive email QA and future template decisions.

This campaign shows how I connect audience segmentation, event promotion, owned content, responsive creative and campaign reporting inside one golf marketing send.

GOLF MARKETINGEMAIL STRATEGYEMAIL COPYWRITINGEVENT MARKETINGSEGMENTATIONRESPONSIVE EMAILAUDIENCE ANALYSISCAMPAIGN REPORTING
02

SUMMER CONCERT SERIES

McWethy's Tavern

TURNING A THURSDAY CONCERT INTO A REASON TO COME TOGETHER.

A concert announcement can tell people when a band is playing. A strong hospitality email gives them a reason to picture themselves there. For McWethy's Tavern's Summer Concert Series, I built the campaign around the experience surrounding the event: dinner with friends, an outdoor courtyard, and free live music.

Campaign Performance

5,976

RECIPIENTS

38.7%

OPEN RATE

2.6%

CLICK RATE

SUBJECT

🎶 Live Music this Thursday, June 20

SEND

Tuesday, June 18, 2024 • 5:30 PM

CAMPAIGN

McWethy's Tavern

AUDIENCE

5,976 recipients

Email Creative

THE EMAIL

FROM INBOX TO COURTYARD

The campaign was designed to move naturally from attention to action: establish the event, make the experience easy to picture, provide the essential details, and create multiple clear paths to learn more.

THE STRATEGY

SELL THE EXPERIENCE, NOT JUST THE DATE.

CONNECTION FIRST

The creative focused on people gathering around food, music, and a shared night out rather than treating the concert like an isolated promotion.

CLEAR INFORMATION

Date, time, location, seating information, event expectations, and calls to action were built directly into the email journey.

MULTIPLE CONVERSION PATHS

The email provided natural opportunities to explore the event, view menus, and continue engaging with McWethy's Tavern without making the message feel overloaded.

Audience Insights

UNDERSTANDING WHO IS ACTUALLY ENGAGING.

Email strategy goes beyond send volume. I use available audience and engagement reporting to understand who is receiving campaigns, who is opening them, and who is taking the next step.

Platform demographic reporting adds another layer of context that can inform future creative, messaging, timing, segmentation, and campaign planning.

Note: Demographic information shown reflects platform-predicted reporting across a broader reporting period and is presented as directional audience context.

EMAIL CAMPAIGN STRATEGYCOPYWRITINGRESPONSIVE EMAIL DESIGNCTA STRATEGYEVENT MARKETINGHOSPITALITY MARKETINGAUDIENCE ANALYSISCAMPAIGN REPORTINGCUSTOMER JOURNEY THINKING
03

SIP & SHUCK: ROSÉ & OYSTERS

McWethy's Tavern

SELLING THE EXPERIENCE BEFORE THE FIRST OYSTER IS SHUCKED.

A ticketed event asks more from the audience than a casual restaurant visit. Before someone commits, they need to understand what makes the experience worth showing up for. For McWethy's Tavern's Sip & Shuck campaign, I built the email around that decision. Instead of relying on an event title alone, the campaign brought the experience forward: oysters, rosé, seafood, people, atmosphere, recognizable producers, pricing, and a clear path to reserve a spot.

Campaign Performance

6,368

RECIPIENTS

38.2%

OPEN RATE

3.4%

CLICK RATE

SUBJECT

🍷 Ready for our Rosé & Oysters Event?

SEND

September 4, 2024 • 5:19 PM

CAMPAIGN

McWethy's Tavern

AUDIENCE

6,368 recipients

Email Creative

THE EMAIL

FROM INTEREST TO "GRAB YOUR TICKETS."

The creative was organized to let the event reveal itself progressively: establish the experience, show the atmosphere, explain what guests receive, answer practical questions, and repeatedly provide a clear next step.

MESSAGE STRATEGY

MAKE THE VALUE FEEL REAL BEFORE ASKING FOR THE TICKET SALE.

The campaign gave readers tangible reasons to attend before asking them to act.

Fresh oysters were identified by source.
Seafood and rosé selections added specificity.
Past-event imagery showed what the experience looked like.
Pricing and age requirements answered practical questions.
Strong CTA buttons repeatedly brought the reader back to the decision.

EXPERIENCE FIRST

Food, wine, atmosphere, and people helped the reader visualize the event rather than process another generic event announcement.

SPECIFICITY BUILDS VALUE

The campaign referenced producers and offerings including Glidden Point Oyster Farms, Island Creek Oysters, Bangs Island mussels, and featured rosé selections.

REMOVE THE QUESTIONS

Price, age requirements, event details, imagery, and calls to action gave readers the information necessary to decide without searching elsewhere.

Audience Insights

WHO RECEIVES, WHO OPENS, AND WHO CLICKS.

Email strategy improves when creative decisions are connected to audience behavior. Platform reporting provided directional context around who was receiving McWethy's Tavern communications, who was opening them, and who was clicking through.

That information can help guide future decisions around messaging, creative emphasis, timing, segmentation, and campaign planning.

Note: Predicted demographic information shown is platform-generated audience reporting from a broader reporting period and is presented as directional context rather than campaign-specific demographic attribution.

EMAIL MARKETING STRATEGYHOSPITALITY MARKETINGEVENT MARKETINGEMAIL COPYWRITINGRESPONSIVE EMAIL DESIGNCTA STRATEGYCUSTOMER JOURNEY DESIGNAUDIENCE ANALYSISCAMPAIGN REPORTINGEXPERIENTIAL MARKETING
04

COMMITTED ATHLETE PROGRAM

Mistwood Golf Club

TURN JUNIOR GOLF INTEREST INTO A CLEAR PATH FORWARD.

This Mistwood Golf Club campaign used CAP sign-ups as the lead message, then expanded the email with timely golf events, fitting opportunities, retail, original content and community programming. The goal was not simply to advertise one junior program. It was to give golfers multiple relevant reasons to stay connected with Mistwood.

Campaign Performance

23,048

RECEIVERS

100.00%

SUCCESSFULLY SENT

25.12%

OPEN RATE

2.77%

CLICK RATE

0.00%

BOUNCE RATE

0.04%

UNSUBSCRIBE RATE

SUBJECT

⛳ CAP Sign Ups Are NOW OPEN!

PREVIEW

+25% off all apparel in the pro shop all weekend long!

CAMPAIGN

Mistwood Golf Club

AUDIENCE

23,048 receivers

Email Creative

THE EMAIL

PROGRAM ENROLLMENT TO PRO SHOP SALES

The email sequence moved from junior golf registration into broader retail, event, and community programming for a complete course update.

THE STRATEGY

CONNECT THE PROGRAM TO THE REST OF THE PROPERTY.

PROGRAM FIRST

CAP gives junior golfers and parents a clear reason to enter the email and understand the program's value.

TIMELY RELEVANCE

Retail, fitting, event and golf programming give different audience segments another reason to keep reading.

MULTIPLE NEXT STEPS

Each major section provides a direct action based on what matters to that reader.

Audience Insights

UNDERSTANDING HOW THE AUDIENCE ARRIVES.

Opening-platform reporting adds another layer to campaign QA by showing how subscribers reached the email across devices and clients.

SELECTED EMAIL CREATIVE

DIFFERENT MESSAGE.
DIFFERENT MOMENT.
SAME NEED FOR CLARITY.

Different audiences need different reasons to care. These campaigns span golf, dining, events, promotions and hospitality while keeping the message and next step clear.

EMAIL MARKETING CAPABILITIES

FROM THE FIRST SUBJECT LINE TO THE LAST CLICK.

EMAIL STRATEGY
COPYWRITING
AUDIENCE SEGMENTATION
RESPONSIVE EMAIL DESIGN
CAMPAIGN BUILDING
CUSTOMER JOURNEY PLANNING
A/B TESTING
ANALYTICS
REPORTING
OPTIMIZATION

FROM THE INBOX TO THE NEXT ACTION

NEED EMAILS PEOPLE ACTUALLY WANT TO OPEN?

Let's connect strategy, creative and audience behavior into campaigns built around what your customers need next.

TALK EMAIL WITH DONALD